SHIPPING POLICY

Last Updated: September 7, 2026

At Yolo Jackets, we are committed to delivering your order safely, on time, and with full transparency. Please read this Shipping Policy carefully before placing your order.

Order Processing Time

All orders are processed within 3 to 7 business days after payment confirmation. Processing time begins the next business day after your order is placed.

Please note:

• Orders are not processed on weekends or public holidays.
• During peak seasons or high-demand periods, processing time may be extended up to 10 business days. You will be notified via email if this applies to your order.
• Custom or personalized jacket orders may require additional production time of 2 to 5 business days beyond the standard processing window.

Shipping Charges

We offer FREE standard shipping on all orders worldwide. No minimum order value is required. The price you see at checkout is the final price — there are no hidden shipping fees added at any stage.

Estimated Delivery Time by Region

Delivery time begins after your order has been fully processed and dispatched. Below are our estimated delivery windows by region:

Note: Delivery times are estimates and are not guaranteed. Actual delivery may vary due to customs processing, carrier delays, or other factors outside our control.

Shipping Carriers

We ship using internationally trusted courier services including DHL, FedEx, and other regional carriers depending on your location. The carrier assigned to your order will be confirmed in your shipment notification email.

Countries We Ship To

We ship to most countries worldwide including but not limited to:

United States, United Kingdom, Canada, Australia, Germany, France, Netherlands, Italy, Spain, Belgium, Sweden, Norway, Denmark, Switzerland, Austria, Poland, Portugal, Ireland, New Zealand, Saudi Arabia, UAE, Qatar, Kuwait, Bahrain, Oman, Pakistan, India, Singapore, Malaysia, and many more.

If your country does not appear at checkout, please contact us at support@yolojackets.com before placing your order and we will confirm availability.

Currency

All prices on our website are displayed and charged in United States Dollars (USD). International customers may see a currency conversion applied by their bank or payment provider at the time of purchase. Yolo Jackets is not responsible for any currency conversion fees charged by your bank or card issuer.

Shipment Confirmation and Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing:

• Your tracking number
• The name of the shipping carrier
• A direct link to track your package

You can also track your order at any time by visiting: https://www.yolojackets.com/order-tracking/

Please allow 2 to 4 business days after shipment for tracking information to update in the carrier system.

Customs, Duties, and Import Taxes

Yolo Jackets ships internationally from our warehouse. International orders may be subject to import duties, customs fees, and local taxes imposed by your country’s customs authority.

These charges are not included in our product price or shipping cost. They are the sole responsibility of the customer. We are unable to predict the exact amount as it varies by country and product type.

We recommend checking your local customs regulations before placing an order. Yolo Jackets is not responsible for delays caused by customs processing.

Incorrect or Incomplete Shipping Address

It is the customer’s full responsibility to provide a complete and accurate shipping address at checkout. If you notice an error in your shipping address after placing the order, please contact us within 24 hours at support@yolojackets.com. We will do our best to update the address before dispatch.

Once an order has been dispatched to an incorrect address provided by the customer, Yolo Jackets will not be held responsible for the resulting delay or loss.

Lost or Damaged Packages

If your order arrives damaged or does not arrive within the estimated delivery window, please contact us within 7 days of the expected delivery date at support@yolojackets.com with the following:

• Your order number
• A photograph of the damaged item and packaging (if applicable)
• Your full delivery address

We will investigate the matter with the carrier and offer an appropriate resolution including replacement or store credit where applicable.

Contact Information

For all shipping-related inquiries:

• Email: support@yolojackets.com
• Phone: +1 929 833 8537
• Business Address: 1689 Calle Del Rey, Livermore, CA 94551-3987, United States
• Support Hours: Monday to Friday, 9:00 AM to 5:00 PM (PST)